A worldwide leader in the FMCG industry wanted to accelerate in the digital space in order to update its organization to make it more efficient.
We were hired by a Management Consulting firm to focus on the digital parts of the digital transformation program:
(1) Ecommerce process upgrade to enable a better performance in stock management and profit margin
(2) Customer data analysis to increase the CLV and improve the CRM performance
(3) management process adjustments to implement lean management and agile process